the People Plan- Solving Your People Pains

Reasons employees don’t do the “right things”

When an employee does not do what you expect… what could be the reason?

Here are twelve, listed by the main sources- employee motivation, ability, values, and the organization’s performance management.

Performance management:

  • They don’t know what they are supposed to do
  • They think they are doing it


  • They don’t know how to do it

 Values (Beliefs):

  • They believe your way will not work
  • They believe their way is better
  • They believe something else is (or was) more important


  • They don’t know WHY they need to do it
  • There is no positive consequence when they do
  • There is no negative consequence when they do NOT do it
  • They are rewarded when they do NOT do it
  • They are punished when they do it
  • They expect a negative consequence when they do it

Filed under: Performance Management

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